What funeral professionals say about Kindred

Kindred is much more than a case management system. It gives us the ability to easily track the data that matters and drives real, actionable change and ongoing improvement in how we operate. Their automations help our staff work more efficiently and deliver a noticeably better experience to the families we serve.

What sets Kindred apart is their commitment to constant improvement and iteration. In today’s AI-driven world, choosing software isn’t just about where a product is today — but where the team behind it will be a year from now, and the year after that. Software is moving faster than it ever has, and you need a partner who is genuinely staying at the cutting edge. Kindred is that partner for us.

Kindred is the absolute best thing to happen to funeral home software. [Kindred] has built a system that is not only intuitive to funeral directors, but is also customized to the way my firm does business. [Kindred] and their team have been open to all our suggestions and have been quick to make the adjustments we’ve asked for.

The system is built so that you can add on additional features when you’re ready — something we look forward to doing as our team gets used to the new software. We are incredibly pleased with Kindred and are eager to use it to better serve our families.

I can’t say enough good things about Kindred and their staff! We had been using an older system that no longer met our needs and began researching new systems three years ago. We looked at and tested a lot of different systems, and each had their own strengths, but all were lacking in one aspect or another. Kindred has it all!

The system and the staff are progressive, easy to work with, and obviously come from “the business” because of the intuitive look and feel of everything. The system is fully customizable, and the support team really takes their time to understand what you need and want…then they make it happen! If you are looking for a comprehensive solution that makes your Directors, Admin Staff, Accounting, and Owners all happy, you’ve found it. Feel free to contact me if you have any questions. I am happy to share my experience with you.

I absolutely love Kindred. It is clear that it was built with funeral directors in mind and with a genuine understanding of how funeral homes operate. It is intuitive and easy to use, while still providing the depth and breadth of capabilities a funeral home could want from a modern management system.

One of the things I appreciate most is how well the software takes advantage of modern technology. It makes our work easier, streamlines processes, and prevents duplication of effort wherever possible. Information and workflows are thoughtfully connected, allowing us to spend less time repeating administrative tasks and more time focusing on the families we serve.

The development and support team are exceptional. They understand the profession, listen to their users, and continue to improve the software in practical and meaningful ways. I also appreciate how much control they have placed in the hands of the end user. There are many areas we can configure or edit ourselves while we are working, rather than having to submit a request and wait for someone else to make a change. At the same time, whenever we do need assistance, the team is more than happy to help and provides outstanding support.

For me, the combination of thoughtful design, modern technology, funeral-profession-specific functionality, flexibility, and excellent support makes this an exceptional system. It feels like software designed to work the way funeral directors actually work, and that makes a meaningful difference every day.