First call for the owner and the veterinarian
The first-call layout is shaped for companion-animal service: the owner and the veterinarian, not next-of-kin. Staff capture the pet, the people, and the clinic in the right places from the start.
Companion-animal service
Kindred is one platform with dedicated modules for companion-animal work — not a separate product. Owner and veterinarian intake, clinic billing, and pet-specific forms sit on the same case, contract, and accounting tools funeral homes already use.
How the work runs
The dedicated pet modules follow the people and paperwork this work actually has, then keep that record on the same Kindred case through closing.
The first-call layout is shaped for companion-animal service: the owner and the veterinarian, not next-of-kin. Staff capture the pet, the people, and the clinic in the right places from the start.
Veterinary offices are standing relationships. Kindred keeps veterinarian and clinic contacts, plus clinic billing accounts so a practice can be invoiced like the account it is.
Cremation authorizations, certificates, and the other pet forms live on the same case as the rest of the work — not a side spreadsheet, and not a human-case layout with the labels crossed out.
Firms that serve families of pets can run companion-animal websites on the same platform. Groups that also operate human locations can keep those layouts separate.
The same platform
Pet modules do not replace case management, contracts, or accounting. They sit on that foundation so a pet crematory or a mixed human-and-companion group is not running two systems.
The same case record carries the work from first call through disposition and closing.
Contracts, custom forms, and BoldSign e-signatures stay in one place with the case.
Invoices, payments, and QuickBooks workflows are the same tools the rest of the firm already uses.
Location-based access keeps human and companion-animal rooftops on one account when you run both.
Book a demo to walk through owner-and-veterinarian intake, clinic billing, and the forms your team uses every day.