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Platform overview

Funeral Home Management Software Features

Kindred brings case management, contracts, accounting, family-facing tools, and built-in AI into one cloud-based platform for independent funeral homes and multi-location groups.

In the arrangement room

AI that listens, writes, and reads.

Audio capture, note taking, and import notes. The director stays with the family. Kindred’s AI keeps the record.

Audio capture

Record the arrangement on the device in the room. AI listens as it happens and writes a live transcript, so the details do not depend on memory.

Note taking

AI turns that conversation into notes a director can use: a summary, the decisions, and what was agreed. Correct a line, then keep what belongs on the case.

Import notes

Photograph a handwritten page. AI reads it and proposes the case fields, so the sheet does not have to be typed again.

Illustrations only. A person confirms every suggestion before it is saved to the case.

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Kindred features

Case management

Manage decedent records, first call through closing, with connected documents, checklists, and location-based access for staff.

Contracts and forms

Generate contracts, authorizations, and state-specific forms from case data. Reduce re-entry and keep paperwork consistent across locations.

E-signatures

Send contracts and authorization forms for electronic signature so families can complete paperwork from home.

Accounting and reporting

Built-in chart of accounts, journal entries, and financial reports — with QuickBooks Online integration or Desktop export when you need it.

Family portal

Give families a secure, branded portal for forms, updates, and communication without extra phone calls.

Websites and obituaries

Publish funeral home websites and obituaries connected to your case data, with optional online flower store integration.

Built-in AI

Built-in AI listens to arrangement meetings, writes the notes from the recording, and reads handwritten pages into the case. A person confirms every suggestion before it is saved. Media design tools sit alongside.

Security and backups

Enterprise-grade encryption, role-based access, and automated secure backups for sensitive funeral home records.

Integrations

Connect with QuickBooks, Stripe, Stax, BoldSign, Twilio, and funeral-industry partners through Kindred integrations.

Pet crematories and pet funeral homes

Dedicated modules for companion-animal service: owner and veterinarian first-call intake, clinic billing accounts, and pet-specific forms and certificates — on the same platform as your funeral home cases.

How Kindred helps pet crematories and pet funeral homes

See how Kindred fits your funeral home

Book a demo to walk through the workflows your team uses every day.