first call

The First 24 Hours: A Director's Guide to the First Call Process

A detailed guide for funeral directors on the critical steps in the first 24 hours after a death. This article covers the first call, transfer of remains, initial family contact, and internal

The Kindred Team · Nov 8, 2026 · 9 min read

A Director's Guide: What to Do When Someone Dies Checklist

This guide helps funeral directors provide a clear, compassionate framework for families during the initial moments of loss.

The Kindred Team · Sep 25, 2026 · 8 min read